DIMAcast 384

Make Them Happy And Take Their Money . . . that’s what builds profitable, repeat and referral traffic. You make people happy by having fun, creating excitement and exceeding expectations. Nobody seems to have more fun in the imaging world than the team at Horn Photo in Fresno, California. Whether it’s owner Stan Grosz walking down the busy thoroughfare in a clown suit honking a bulbous horn with a sale sign or staff engaging customers on a daily basis . . . Horn Photo always seems to have fun . . . and to them making money is a critical by-product of that fun. Bill McCurry has a light hearted conversation with Stan and Shelly Grosz on serious topics of making money while having fun. Pull up a chair, enjoy the conversation and pick up ideas to make your customers happy so you too can take their money too.

PDF Link

PMA TV
http://www.pmai.tv

Fans of the DIMAcast on Facebook
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Brian on Facebook
http://www.facebook.com/3DGuy

Jennifer Kruger
jkruger@pmai.org

Paul Worthington   
Senior Analyst, Consumer Imaging
Editor, The 6Sight Future of Imaging Report
6SightReport.com
Host of the Imaging Executive Podcast - imagingexec.com
PaulWorthington@6sight.com

Bill McCurry
Bill McCurry and Associates wmccurry@mccurryassoc.com

Feedback: bmundy@dimacast.com  or  comments@dimacast.com

 

 

Direct download: Stan_Shelly_Grosz_Edited.wav
Category:Marketing Idea Exchange -- posted at: 1:08pm PST


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